Shipping Policy
Effective Date: January 3, 2025
SHINEHATO ensures reliable and timely delivery of your bonsai trees and other products. Please review our shipping policy below.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- Overnight Shipping: Next-day delivery, available for urgent orders (additional fees apply).
Shipping Costs
Shipping costs depend on the size, weight, and delivery location of your order. These will be displayed during checkout.
Order Processing
Orders are processed within 1-2 business days. Once your order has shipped, you will receive a tracking number via email.
Packaging
All bonsai trees are securely packaged to ensure safe delivery. We take extra care to protect your plant during transit.
For further questions, please contact:
- Email: info@shinehato.com
- Phone: 307-621-0431
- Website: shinehato.com
- Address: 4599 Thorn Street, Garden Grove, California, United States