Sales Policy

Effective Date: January 3, 2025

Joyhato is dedicated to providing premium electrical products and a seamless shopping experience. Our Sales Policy ensures transparency and clarity when purchasing from our online store, shinehato.com.

Product Availability

We strive to ensure all products are available for immediate shipment. However, some items may be temporarily out of stock or discontinued. In these cases, we will notify you promptly via email and provide alternatives or offer a full refund.

Pricing

All prices are listed in USD and are subject to change without notice. While we make every effort to ensure accurate pricing, there may be occasional errors. If a pricing error occurs, we will notify you and allow you to either accept the corrected price or cancel the order.

Payment Methods

We accept payments via major credit cards, PayPal, and other secure payment gateways. By placing an order, you authorize us to charge your selected payment method for the total amount, including shipping fees and applicable taxes.

Shipping

We process orders within 1-2 business days and offer several shipping options, including standard, expedited, and express services. Shipping costs are calculated based on the delivery address and selected shipping method. You will be provided with an estimated delivery time at checkout.

International Orders

Currently, Joyhato offers international shipping to select countries. International customers are responsible for any customs duties, taxes, or additional charges imposed by their country’s authorities.