Privacy Policy

Effective Date: January 3, 2025

At Joyhato, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website, shinehato.com. By using our site and services, you agree to the practices described in this policy.

Information We Collect

When you make a purchase, register for an account, or engage with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.
  • Non-Personal Information: IP address, browser type, device information, and browsing data collected through cookies.

How We Use Your Information

We use the information we collect to enhance your shopping experience, improve our services, and process transactions. Specifically, we use your data for:

  • Processing orders and payments
  • Providing customer support and responding to inquiries
  • Personalizing the user experience and tailoring our offerings to your preferences
  • Sending order confirmations, shipping updates, and promotional offers (with your consent)
  • Improving our website, services, and products based on your feedback and browsing behavior

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve our website’s functionality and your browsing experience. Cookies help us remember your preferences, analyze website traffic, and provide relevant advertisements. You can control cookie settings through your browser, but disabling cookies may limit your ability to use some features of our site.

Data Security

We implement robust security measures to protect your personal information, including SSL encryption for transactions. While we strive to maintain the highest security standards, no method of data transmission over the internet is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

Third-Party Services

We may share your information with trusted third-party providers for services such as payment processing, shipping, and marketing. These partners are obligated to use your information only to fulfill the specific service we’ve contracted them for and must protect it in accordance with this Privacy Policy.

Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, contact us at info@shinehato.com. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.